Juara Scuba Academy Tioman makes sure you get the best service for your diving holidays. We are proud of our customer service. If you want clarification or advice on the services we offer. Fill out the form below and one of our team will contact you within 24 hours.
Please give us as much information as possible such as what activity you would like to do, how many people and how many days you are available for the activity.
JUARA SCUBA ACADEMY,
Beach Shack Chalet, Kampung Juara,
26800 Tioman Island,
Pahang, Malaysia
Email:
info@juarascuba.com
Operating Hours:
Daily, 8:00 am – 5:45 pm
High waves, strong currents or wind.
On the off chance that you asked for a site inaccessible because of weather we will do our best to find another option for you.
Our instructors / divemasters decide about the dive sites and/or cancellation of trips.
If you have lost your certification card please contact your certifying agency to ask for a replacement.
Any damage or loss will be result in a customer charge, a receipt for repair/purchase of replacement item can be provided on request
Please ensure that you have valid travel insurance that covers this eventuality.
Only staff members can decide if a trip or course will be cancelled due to adverse weather conditions.
This does not apply to personal accommodation or travel costs.
Reimbursements will be decided by JSA on an individual basis and reserve the rights to decide on the refund policy.
We will study each cancellation independently and may reimburse the deposit all or partially less administration fee. Juara Scuba Academy reserve the right to make no refund of the deposit
Students who do not obtain their licence may request a written reason
While scuba diving is fun and relaxing, it is important that divers are in good physical condition.
This is why before each course you must complete a medical statement (Medical Form) – a certificate from your doctor will be required if you have any of the symptoms listed. This way, you are sure to commit yourself safely.
For divers already certified, it is up to you to know your limits and in case of doubt it is recommended to do a little check up with your doctor.
The minimum age is 10, but we have a special program called “Bubble Maker” for children from 8 years old. Contact us for more information.
Having your own scuba diving equipment can guarantee comfort and fit, but it is not a requirement. Our dive centre includes equipment, with no additional charge. At the same time, our standard rental mask does not necessarily fit all faces. This is why we recommend at least having your own diving mask.
It will depend on your air consumption. Beginners tend to use their air faster than experienced divers. Other factors also affect air consumption; gender, depth, physical condition, marine conditions, your swimming and even water temperature. In general, for beginners the first dives vary between 20 to 30 min, while for the more experienced will be between 45 to 60. The air consumption improves as you dive.
It will depend on your area of interest and your availability. Indeed, if you do not wish to dive, a snorkelling excursion will be what suits you. Otherwise, we have 2 programs, the Try Out Scuba which takes a day or the Open Water Diver course that takes 3 days.
We offer our services in Bahasa, English and Chinese.
So that you have a pleasant time we limit the groups to no more than 4 students per instructor for courses and 4 divers per instructor/divemaster for fun dive.
Sharks are incredible animals and encounters with these graceful creatures are highly sought by divers around the world. Despite what many people believe, sharks are not killing machines and attacks against divers are very rare. In fact, most of the time, sharks tend to avoid divers.
Absolutely. One option is to dive with contact lenses. If you don’t wear contact lenses, a prescription mask is a great option. However, our dive centre only offers standard masks, it is up to you to consult your ophthalmologist who will offer you the best option.
For safety reasons it is important to know how to swim before signing up for a diving course. Indeed, underwater you will experience new sensations, such as the lack of gravity and breathing through the regulator. With this your brain will switch in automatic mode in order to be able to manage these emotions, and if you do not have a minimum of swimming skills you will be tired due to the ineffectiveness of your kicking. Take a swimming test beforehand if you are not sure of your comfort in the water.
Contact our team to book your Tioman scuba diving and snorkeling adventures today!
If you have additional questions, please read our FAQ section.